Terms of Service
JOHTO MART – Terms of Service
Last Updated: 09-01-25
By accessing and using our JOHTO MART our website, you agree to be bound by these Terms of Service, as well as any additional policies or guidelines provided by us. If you do not agree with these terms, please refrain from using our services.
1. Acceptance of Terms
By using or making a purchase from JOHTO MART, you acknowledge that you have read, understood, and agree to abide by these Terms of Service. These terms may be updated from time to time, and your continued use of the website after such changes constitutes acceptance of the updated terms.
2. Account Registration
To make a purchase or access certain features on our website, you may be required to create an account. You agree to provide accurate and complete information when registering, and you are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorised use of your account.
3. Products and Pricing
All products listed on our website are subject to availability.
Prices for products and services are subject to change without notice.
We make every effort to ensure that product descriptions, images, and prices are accurate, but we do not guarantee that the information is free from errors.
If a product is priced in error and a purchase transaction had been passed, we can at any time during the order, choose to not fulfil or refuse to process the incorrectly priced product.
We reserve the right to modify or discontinue products at any time without notice.
4. Orders and Payment
By placing an order with us, you are making an offer to purchase the products in your order, and we reserve the right to accept or reject your offer at our discretion.
We accept payment through Credit Cards, Debit Cards and Paypal.
Payment must be made in full at the time of purchase. Orders will not be processed until payment has been received and verified.
5. Purchase Limits
We reserve the right to limit the quantity of items purchased per customer or order at our discretion.
If you attempt to place an order with quantities exceeding our limits, we may cancel or modify your order without prior notice. We may also contact you to confirm the order details.
Our limits are in place to prevent hoarding, ensure fair availability for all customers, and to prevent potential misuse of our promotions or sales events.
6. Shipping and Delivery
We will make every effort to ship your order promptly. Delivery times may vary based on your location and the shipping method selected.
Shipping costs are calculated at checkout based on your location and the size/weight of your order.
We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.
7. Refunds and Returns
Please refer to our Refund Policy for information on returns, refunds, and exchanges. As a reminder:
We do not offer refunds for change of mind.
If your item is faulty, damaged, or not as described, we will offer a repair, replacement, or full refund in accordance with Australian Consumer Law.
8. Intellectual Property
All content on our website, including but not limited to text, images, logos, graphics, and designs, is owned by JOHTO MART or its licensors and is protected by copyright laws.
You may not use, reproduce, or distribute any content from the website without our prior written consent.
9. User Conduct
You agree not to:
Use our website for any unlawful purpose.
Interfere with or disrupt the operation of the website or the servers hosting it.
Upload or transmit harmful, offensive, or illegal content.
Attempt to access or use another user’s account without authorisation.
10. Privacy and Security
Your use of our website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details on how we safeguard your data.
11. Limitation of Liability
To the fullest extent permitted by law, JOHTO MART is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, including but not limited to errors in product descriptions, delays in delivery, or loss of data.
12. Indemnity
You agree to indemnify and hold JOHTO MART, its affiliates, employees, and agents harmless from any claims, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of the website, your violation of these Terms of Service, or your infringement of any intellectual property or other rights of any person or entity.
13. Termination
We reserve the right to suspend or terminate your access to the website or your account at our discretion, without notice, for any reason, including but not limited to violations of these Terms of Service or illegal activity.
14. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in South Australia, Australia.
15. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us via the contact page on our website.
New year - New Master Set!
Collectable Pokemon cards – Surging Sparks, Stellar Crown and more stock incoming.
Australia-Wide FREE SHIPPING
Secure Payment
All our payments our SSL secured - shop with ease safely!
Excellent Service
Packaged with care by passionate collectors
- just like you!
Australia-Wide FREE Shipping
Super fast and free shipping direct to your door.