Privacy Policy

JOHTO MART – Privacy Policy

Last Updated: 09/01/2025

At JOHTO MART, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website. By browsing and making a purchase from our online store, you acknowledge and agree to be bound by the terms of this Privacy Policy.

1. Information We Collect

When you visit our online store, we collect the following types of information:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, phone number, shipping address, and payment information.

  • Order Details: We collect information about the items you purchase, your order history, and the payment methods used.

  • Usage Data: We may collect information about how you interact with our website, such as IP addresses, browser types, pages visited, and time spent on the site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To complete and manage your orders, including payment processing and shipping.

  • Customer Support: To provide assistance, respond to your inquiries, and resolve any issues related to your purchases.

  • Improving Our Services: To analyse website performance and make improvements to the shopping experience.

  • Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates related to our store.

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

3. Payment Information

We do not store your full payment card details. Payments are processed securely through trusted third-party payment processors, and we only store the necessary information for order fulfilment.

4. Data Sharing

We do not sell, trade, or rent your personal information. However, we may share your data with trusted third-party service providers who assist us with processing orders, shipping, and marketing. These third parties are contractually obligated to protect your information.

5. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience, such as remembering items in your cart and tracking your browsing preferences. Cookies are small text files placed on your device when you visit our site. You can manage your cookie preferences through your browser settings.

6. Data Security

We take reasonable precautions to protect your personal information. Our website uses SSL encryption to secure sensitive data, such as payment information, during transmission. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Request that we stop using your data for certain purposes.

To exercise your rights or for any privacy-related concerns, please contact us via the contact page listed on our website.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or services. Any updates will be posted on this page with the revised “Last Updated” date.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

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